All prices are subject to change without warning. We can not honour any previously advertised prices. Prices on items at markets or on the website, are our current and valid pricing. Once purchased, if our prices change, we can not refund the difference if prices go down. We endeavour to always provide our customers with the best value possible and are constantly monitoring our supplies and materials pricing. As such our product pricing will fluctuate over time.
Please note, all prices are in Canadian dollars! The Canadian dollar has decreased in value, this means if you are in the USA, your price in USD will actually be less. We have provided a courtesy conversion tool on this site. These conversions are an ESTIMATE only of what the cost will be in your currency. Although close, we can not guarantee that these conversions are 100% accurate. During checkout, your credit card company will handle the conversion.
All measurements provided are approximate.
Many of our items are one of a kind and as long as they are available, they are in stock, ready to ship. These items will ship within 5 business days from order placement.
All items are shipped through Canada Post. Shipping times are out of our control, however, you can use the following as a general guideline after the products has been delivered to the post office:
Within Canada – Shipping With Tracking – Approximately 5 business days
To the USA – Shipping With Tracking – Up to 8 business days
If you wish to purchase rushed delivery, please contact us to make arrangements. NOTE: shipping times will be longer during peak seasons such as the holidays. All parcels are shipped with tracking. You will be sent tracking details once your product has shipped.
If you are outside of Canada or the USA and interested in purchasing, please contact us directly to discuss shipping costs and options.
NOTE: Daelen Forge ships from Canada. All customs, duty and border fees are the responsibility of the purchaser. Daelen Forge is not responsible for items lost by the postal service. To ensure the security of your purchase we recommend you purchase shipping with tracking.
REFUNDS AND EXCHANGES
If you are not satisfied with your order, please contact Daelen Forge within 10 days of purchase to discuss your concerns.
To ensure the beauty, functionality and longevity of your Daelen Forge Original, please ensure you are following all proper care guidelines. It is the responsibility of the customer to ensure all pieces are only used for their intended use, that proper care and precautions are followed at all times, and due diligence is exercised in caring for the piece to maintain its' condition. Without the proper care, all blacksmith created pieces will wear and rust. A small amount of proper care will ensure your piece is a long lasting and treasured piece.
NOTE: All purchases are final sale.
ORIGINALITY & UNIQUE ITEMS
Because they are all hand-forged, and each piece of metal has its own essence and character, there may be small blemishes or imperfections, but these add to the unique character of the piece, giving it a special individuality. No two pieces are ever exactly the same.